Beyond Performance Management

Author Jeremy Hope
Rating
Price2137

Thereâ€™s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organizationâ€™s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, theyâ€™re misused by most organizations. For example, executives buy and implement a tool without first asking, â€œWhat problem are we trying to solve?â€ And they use tools to command and control frontline teams, not empower themâ€”a serious and costly mistake.In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management toolsâ€”from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each.Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offeringsâ€”so the tools you select deliver fully on their promise.

Publisher Harvard Business Review Press
Publication Date 14/02/2012
Number of Pages 24
Binding Hard Back
ISBN 9781422141953
Category Human Resource

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