Sr Post Name Jobs Qualification
1 Front Dest Manager 56 Bachelors
Latest jobs by Pakistan Railways

GOVERNMENT OF PAKISTAN

PAKISTAN RAILWAYS HEADQUARTERS, LAHORE

Career Opportunity: Front Desk Manager (Female)

Pakistan Railways invites applications for the position of Front Desk Manager (Female) on a contract basis. Applicants from relevant districts/domiciles are encouraged to apply.

Position Details

  • Job Title: Front Desk Manager (Female)

  • No. of Vacancies: 56

  • Posting Locations:
    Lahore, Rawalpindi, Multan, Peshawar, Karachi, Faisalabad, and Rohri

  • Work Schedule: 8-hour rotational shifts

Required Qualifications

Candidates must possess one of the following:

  1. Associate Degree in Hospitality & Tourism, OR

  2. Bachelor’s Degree with a focus in hospitality, tourism, or client handling, OR

  3. Diploma in Hospitality or Tourism

Note: Qualifications must be obtained from reputed, recognized, and well-established universities/institutes.

Experience / Job Responsibilities

The Front Desk Manager will be responsible for:

  • Managing front-line operations at designated railway stations

  • Providing travel information and managing passengers/clients

  • Addressing passenger concerns and facilitating a welcoming environment

  • Coordinating with station staff to enhance service delivery and improve the passenger experience

Age Limit

  • Maximum Age: 30 years

General Instructions

  1. Contract Duration: Two (2) years, extendable on an annual basis subject to performance.

  2. Salary:

    • As per the Standard Pay Package by Finance Division (dated 18th April 2022)

    • OR Rs. 60,000/- per month, whichever is higher

  3. Experience: Relevant experience will be given preferential weightage.

  4. Age Relaxation: Permissible under Government Policy.

  5. Quota: Applicable as per Government reservation policies.

  6. Government Employees: Must apply through proper channel along with a departmental NOC.

  7. Document Authenticity: Submission of forged or false documents will lead to disqualification and legal action.

  8. Application Process:

    • Apply online only via the National Job Portal: https://njp.gov.pk

    • Deadline: Within 15 days from the date of advertisement publication

  9. Incomplete/Delayed Applications: Will not be entertained under any circumstances.

  10. Shortlisting: Based on academic performance; only shortlisted candidates will be called for an interview.

  11. TA/DA: No Travel Allowance/Daily Allowance will be provided for interviews.

  12. Training Requirement:

    • Selected candidates must undergo mandatory short training courses organized by Pakistan Railways.

  13. Bond Agreement:

    • Successful candidates must sign a bond (on judicial stamp paper of Rs. 200/- with one surety)

    • The bond ensures reimbursement of all training, pay, and related expenses in cases of resignation, absenteeism, or failure to complete training/probation.

  14. Right to Reject:

    • Pakistan Railways Headquarters reserves the right to reject any or all applications without assigning a reason.

Contact Information

Deputy Chief Personnel Officer
Phone: 042-99205702
PID (L) 3154/24