Question # 1

The functions of buying, selling & exchange are generally related to the activity of

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Hawthorne

Frank Gilbreth

Elton Mayo and his associates

Henri L. Gantt

An employee of ABC Ltd. is not allowed to accept gifts from suppliers except for token gifts of purely nominal or advertising value. It is an example of a

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Policy

Procedure

Rule

Objective

The objectives of most of the managers are

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Single

Double

Multiple

All of the above

The following activity is not usually the basic functions of a manager

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Motivating

Directing

Decision making

Recruiting

Negative motivational methods are based on threat or coercion and result in

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Low morale

High morale

Neither high nor low morale

None of the above

Theoretically speaking managerial planning should take place

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Before doing work

During work in progress

After doing work

All of the above

To ensure proper maintenance of TV by the customers, a decision to promote the sale of service contracts with TV sales was taken. This is an example of

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Imposed policy

Originated policy

Appealed policy

All of the above

The following is not a type of economic forecasting

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Econometrics

Lead and lag indicators

Extrapolation

User expectations

The following is not a basic function of business organizations

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Production

Research

Marketing

Sales

Sensitivity training is

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A way of Training people on sensitive matters

An unstructured encounter group

A very small group of sensitive people

None of the above

In the process of communication attention is directed towards the

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The supervisor

The sender

The receiver

The boss

An accurate forecast is least likely to be dependant upon

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Number of variables

Predictability of variables

Work-plan

Time period

According to Fiedler the following is not a major situation variable

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Position power

Power-leader relations

Task structure

Leader-member relations

Mechanical control system are characterized as

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Problematically looped

Quasi loop

Closed loop

Open loop

The conflict between worker expectations and the organizations conditions directly causes

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Unionism

Inefficiency

Job dissatisfaction

Absenteeism

The communication pattern which is generally fastest and most accurate for simple problems is called

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Chain pattern

Centralized pattern

Circular pattern

None of the above

The following requirements are unlikely to be specified in a job specification

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Experience

Knowledge and skills

Physical characteristics

Expected Level of performance

The majority of supervisory decision are

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Risky

Judgmental

Dictatorial

Successful

Arrangement of the data in a matrix form is most basic characteristic of

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Descriptive statistics

Linear programming

Data analysis

All of the above

A successful communication involves the occurrence of

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No change

A desired change

An undesired change

All of the above

The linking process of managerial functions is an element of

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Communicating

Planning

Reporting

Controlling

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