Details of Job Advertisement by National Bank of Pakistan NBP 13-Sep-2026

This job was posted on 13-Sep-2026 and has a last application date of 23-Sep-2026.

National Bank of Pakistan (NBP) – Career Opportunity

Organization Overview

National Bank of Pakistan (NBP) — "The Nation's Bank" — aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches.

Being one of the leading and largest banks of Pakistan, NBP is contributing significantly towards socioeconomic growth in the country with an objective to transform the institution into a future-fit, agile and sustainable Bank.

In line with its strategy, the Bank is looking for talented, dedicated and experienced professional(s) for the following position in the area of Digital Banking based in Karachi.

---

Position Details

 

Attribute	Details
Position / Job Title	Unit Head Product – Self Remote (AVP/VP)
Reporting To	Wing Head Self Remote & RDA
Location	Karachi
Employment Type	Contractual basis for three (03) years, renewable on discretion of Management

---

Educational / Professional Qualification

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC of Pakistan

• Candidate having a Master's degree and/or any other relevant professional certification(s) will be preferred

---

Experience Requirements

 

Criteria	Details
Total Experience	Minimum 06 years of experience in Banking and/or Financial Institution(s) and/or Telecom and/or Fintech
Specific Experience	Minimum 03 years of experience in Product Management and/or Customer Experience and/or Digital Onboarding and/or UI/UX

---

Other Skills / Expertise / Knowledge Required

1. Manage day-to-day product operations of Customer Onboarding

2. Ability to conduct market research on customer banking needs, competitor offerings, and industry trends

3. Knowledge of KYC, AML, and other regulatory requirements

4. Ability to coordinate with marketing to design and execute marketing campaigns to achieve product enrichment

5. To define and own the product vision, strategy, and roadmap for remote customer onboarding

6. To oversee daily product operations, ensuring smooth functionality and timely resolution of product-related issues

7. To drive product growth by identifying opportunities to expand adoption, improving conversions, and enhancing customer satisfaction

8. To translate business requirements into Business Requirement Documents (BRDs), Functional Specifications (FS) and user journey maps

9. To collaborate with IT, UX/UI, and other relevant teams to design and deploy digital platforms

10. To develop Product Paper, SOPs, SLAs and training guides aligned with Bank policies

11. To create customer education materials (videos, guides, FAQs, digital media) to support onboarding awareness

12. To act as the central point of coordination between Product, Compliance, Operations, IT, Customer Support, and Marketing

13. To act as the point of contact for implementing and adhering to guidelines and circulars issued by the State Bank of Pakistan (SBP)

14. To collaborate with Marketing teams to design and execute campaigns promoting digital onboarding adoption

15. To build a culture of continuous learning and innovation across the onboarding function

16. To prepare and manage MIS, reporting dashboards for management, and regulatory dashboards submissions to the State Bank of Pakistan (SBP)

17. To perform any other assignments as assigned by the supervisor(s)

---

Outline of Main Duties / Responsibilities

The Unit Head Product – Self Remote will be responsible for:

• Defining and owning the product vision, strategy, and roadmap for remote customer onboarding

• Overseeing daily product operations and ensuring timely resolution of product-related issues

• Driving product growth through adoption expansion, conversion improvement, and customer satisfaction enhancement

• Translating business requirements into BRDs, Functional Specifications, and user journey maps

• Collaborating with IT, UX/UI, and other teams to design and deploy digital platforms

• Developing Product Papers, SOPs, SLAs, and training guides

• Creating customer education materials

• Coordinating between Product, Compliance, Operations, IT, Customer Support, and Marketing

• Implementing SBP guidelines and circulars

• Managing MIS and reporting dashboards

• Performing any other assignments assigned by supervisor(s)

---

Assessment & Interview

• Assessment: Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for panel interview(s)

• Interview: Panel interview(s)

---

Compensation & Benefits

Selected candidates will be offered compensation package and other benefits as per Bank's policy/rules.

---

How to Apply

Interested candidates may visit the website below and apply online:

Website: https://nbp.rozeegpt.ai/

Application Deadline: Within 10 working days from the date of publication of this advertisement as per given instructions.

Important Notes:

• Applications received after due date will not be considered in any case

• No TA/DA will be admissible for interview

---

Equal Opportunity Statement

National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.

---

Contact Information

National Bank of Pakistan (NBP)
????? ???? ?? ???????