Latest Jobs in Serena Hotels 2025

Details of Job Advertisement by Serena Hotels 31-Aug-2025

This job was posted on 31-Aug-2025 and has a last application date of 14-Sep-2025.

Career Opportunities with Serena Hotels

Serena Hotels, a fast-growing and prestigious luxury hotel chain in the region, is seeking skilled and dynamic professionals who are passionate about excellence, innovation, and hospitality. We offer challenging career paths in a world-class hospitality environment.

The following senior-level positions are currently open:

?? Position: Director Marketing

Location: Corporate Office

Position Summary:

Responsible for formulating and implementing the marketing strategy of Serena Hotels to maximize revenue, enhance brand image, and expand market presence. This role requires leadership in business development, loyalty programs, public and government relations, and coordination with internal marketing and sales teams.

Key Responsibilities:

Develop and execute comprehensive marketing plans.

Lead electronic and media campaigns across platforms.

Oversee loyalty and retention programs to ensure guest engagement.

Coordinate with hotel-based sales and marketing teams.

Build and manage relationships with media, government, diplomatic missions, and other key stakeholders.

?? Position: Director Rooms Division

Location: Islamabad

Position Summary:

Oversees all operational functions of the Rooms Division including Front Office, Housekeeping, Concierge, Laundry, Security, and Guest Services. Ensures delivery of high service standards aligned with Serena’s brand promise and guest expectations.

Key Responsibilities:

Lead and manage teams in various rooms division departments.

Drive guest satisfaction through personalized service and operational efficiency.

Optimize occupancy and room revenue.

Implement quality control processes and uphold brand standards.

?? Position: Revenue Manager

Location: Islamabad

Position Summary:

Responsible for optimizing hotel revenue through pricing strategy, inventory management, and distribution channel optimization. The role requires strong data analysis, market forecasting, and collaboration with sales and marketing departments.

Key Responsibilities:

Analyze market trends and competitor performance.

Forecast demand and adjust pricing strategies accordingly.

Monitor and manage online distribution platforms.

Prepare and present detailed revenue reports.

Align pricing and inventory control strategies with marketing and front office operations.

?? Position: Director Food & Beverages

Location: Faisalabad

Position Summary:

Provides strategic direction and leadership to F&B operations, ensuring exceptional guest experiences and revenue growth. This role demands innovation in culinary concepts, quality service execution, and a deep understanding of hospitality dining trends.

Key Responsibilities:

Manage restaurants, banquets, bars, and room service operations.

Drive F&B revenue by enhancing operational efficiencies.

Maintain service excellence in line with Serena brand standards.

Introduce innovative dining concepts and menus.

Monitor performance metrics and guest satisfaction levels.

?? Position: Chief Engineer

Location: Quetta

Position Summary:

Leads the engineering and maintenance function, ensuring all building systems and infrastructure operate efficiently. The role combines hands-on technical skills with strategic planning and compliance management.

Key Responsibilities:

Oversee routine and preventive maintenance of all hotel systems.

Troubleshoot and resolve engineering issues in a timely manner.

Manage a team of engineers and technicians.

Ensure cost-effective and energy-efficient operations.

Maintain records and ensure compliance with technical standards.

?? Position Requirements (Applicable to All Roles)

Education:
Bachelor’s degree in a relevant field (Master’s preferred)

Experience:
Minimum 8–10 years of proven leadership experience in a reputable international hotel chain

Skills:

Strong analytical and problem-solving capabilities

Excellent communication and interpersonal skills

Demonstrated leadership and team management

Deep understanding of global hospitality trends, systems, and standards

Ability to deliver business results while maintaining service excellence

?? How to Apply

Interested candidates meeting the above criteria are encouraged to apply online at:
?? http://careers.serena.com.pk
?? Application Deadline: September 14, 2025
????? Females are strongly encouraged to apply

?? About Serena Hotels

Serena Hotels is an equal opportunity employer, committed to creating a diverse and inclusive environment. We seek individuals who strive for excellence, creativity, and service innovation across all levels of hospitality.