Latest Jobs in Government Company 2026

  • Total Vacancies: 1
  • Job Ad Date: 25-Jan-2026
  • Last Date to Apply: 07-Feb-2026
  • Job Type: Government
  • Location: Islamabad
  • Job Status: Full Time
Sr. No Post Name No. of Jobs Qualification Other detail
1 Call center Agent 1 Male
Latest jobs by Government Company

Details of Job Advertisement by Government Company 25-Jan-2026

This job was posted on 25-Jan-2026 and has a last application date of 07-Feb-2026.

NADRA TECHNOLOGIES LIMITED (NTL)

WE ARE HIRING

NADRA Technologies Limited (NTL) invites applications from highly skilled, motivated, and experienced professionals for the following position:

Position Details

Call Center Agent

  • Number of Positions: 01

  • Maximum Age: 28 years (5 years age relaxation already included)

  • Location: Islamabad

Educational Qualification

  • Graduation from a recognized and reputable university

Professional Experience

  • Minimum 3 years of relevant experience

  • Prior experience in a call center or customer service environment is highly preferred

  • Experience in:

    • Handling billing inquiries

    • Troubleshooting issues

    • Providing technical support
      will be considered a strong advantage

Skills & Competencies

Communication & Interpersonal Skills

  • Excellent interpersonal skills with the ability to build rapport with clients and colleagues

  • Strong verbal and written communication skills

  • Effective problem-solving abilities

Customer Support & Complaint Handling

  • Handling customer complaints and inquiries through phone calls and emails

  • Active listening to understand customer needs and resolve concerns efficiently

  • Demonstrating empathy and patience, even in challenging situations, to ensure customer satisfaction

Service Improvement

  • Assisting in the development and implementation of improved customer service protocols

  • Contributing to a reduction in monthly customer complaints

Technical & Operational Skills

  • Proficiency in MS Office and VICIDIAL / Call Center applications

  • Fast and accurate typing skills with strong attention to detail

  • Ability to multitask efficiently while managing multiple calls or customer queries simultaneously

Additional Information

  • This position requires shift-based work to provide 24/7 customer support

Terms & Conditions

  1. The selected candidate will be hired initially on a 3-year contract, extendable if required

  2. A 6-month probation period will apply

  3. Management reserves the right to accept or reject any application without assigning any reason

  4. Only shortlisted candidates will be called for test/interview

  5. Any candidate providing false or misleading information will be disqualified

  6. Selected candidates must provide Medical Fitness and Character Certificates

  7. Candidates currently serving in Government / Semi-Government organizations must submit a No Objection Certificate (NOC) at the time of application

  8. No TA/DA will be admissible

  9. HEC-attested degrees must be produced at the time of interview

  10. Females, minorities, transgender persons, and differently-abled candidates are encouraged to apply

  11. Electronic devices (mobile phones, smart watches, etc.) will not be allowed during test/interview

How to Apply

  • Only online applications will be accepted

  • Last date to apply: 07 February, 2026

  • Apply and view further details at:
    ?? https://careers.nadra.gov.pk

Contact Information

HR Department
NADRA Technologies Limited (NTL)
Regional Head Office, Mauve Area, G-10, Islamabad

Phone: 051-88812756
PID: PID(1)6118/25

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