DOW UNIVERSITY OF HEALTH SCIENCES (DUHS)

In Collaboration with PIQC Institute of Quality

Certified Healthcare Quality Professional (CHQP) 04-Month Post Graduate Certificate Course (Batch-28)

## Program Schedule & Venue

• Start Date: May 23, 2026

• Mode of Study: Online (with physical campus association)

• Timings: Every Saturday, 2:00 PM to 6:00 PM PKT

• Venue: Institute of Business & Health Management (IBHM), OJHA Campus, DUHS, Karachi

## Comprehensive Body of Knowledge

This 4-month program features an in-depth curriculum divided into 11 core modules, alongside modern healthcare seminars:

Core Modules

• Module 01: Healthcare Quality Concepts – Fundamentals of quality theories, models, and paradigms tailored for medicine and care.

• Module 02: Quality Management System (QMS) – Implementing structured frameworks to systematically monitor and improve clinical standards.

• Module 03: Standards and Accreditation – Navigating national and international accreditation standards in healthcare organizations.

• Module 04: Healthcare Regulatory Compliance – Understanding statutory healthcare laws, guidelines, and compliance frameworks.

• Module 05: Lean Six Sigma in Healthcare – Eliminating waste, reducing clinical variance, and optimizing workflow efficiencies.

• Module 06: Patient Safety and Medication Management – Standard operating procedures to minimize clinical risks and ensure safe pharmaceutical practices.

• Module 07: Human Resource Management (HRM) – Managing, training, and retaining talent within medical institutions.

• Module 08: Medical Error and Root Cause Analysis (RCA) – Investigating clinical adverse events and executing corrective and preventive actions (CAPA).

• Module 09: Infection Prevention & Control (IPC) – Protocols, hygiene practices, and safety mechanisms to eliminate healthcare-associated infections.

• Module 10: Healthcare Information Management System (HIMS) – Leveraging data, electronic health records (EHR), and hospital software systems.

• Module 11: 5S: Industrial Housekeeping in Healthcare – Applying 5S methodology to optimize workspace organization and efficiency.

Specialized Seminars & Value-Adds

• Quality 4.0, AI & Digital Transformation: Integrating Artificial Intelligence and digital solutions into modern clinical workflows.

• Presentation & Communication Skills: Specially curated training for healthcare practitioners to effectively present data and lead team communications.

## Who Should Attend?

This postgraduate program is designed for clinical, administrative, and management professionals in health and social care sectors, including:

• Quality Directors, Managers, Officers, and Coordinators

• Medical Directors and Nursing Directors / Chief Nursing Officers

• Accreditation Officers and Risk Managers

• Hospital Administrators and Healthcare Generalists

• Registered Nurses (RNs) and frontline clinical workers seeking a career shift into healthcare quality management

## Registration & Contact Information

For admission queries and registration, contact the PIQC Institute of Quality: