Question # 1

The conflict between worker expectations and the organizations conditions directly causes

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Unionism

Inefficiency

Job dissatisfaction

Absenteeism

Control of a departmental budget by a finance staff is an example of

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Self-control

Personal control

Centralized control

None of the above

The tendency of making accurate diagnosis is dependent upon

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Identifying major obstacles

A definition of organizational objectives

Definition of objectives and identification of obstacles

None of the above

The following functions of management are more closely related

Planning
Coordination
Motivation
Control

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1 and 2 only

2 and 3 only

1, 2 and 4

2, 3 and 4

An employee of ABC Ltd. is not allowed to accept gifts from suppliers except for token gifts of purely nominal or advertising value. It is an example of a

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Policy

Procedure

Rule

Objective

The statement "No smoking in the factory" is an example of

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A policy

A rule

A slogan

A goal

In the hierarchy of an organization the lowest management level is engaged in doing

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Long-range planning

Strategy making

Policy making

Operations control

A first-line supervisor, in comparison to top level manager will spend more time in doing

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Policy making

Public relations

Strategic planning

Directing subordinates

The person heading the organizational hierarchy is least likely to be called

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President

Managing Director

First line supervisor

Chief Executive

According to Keith Davis, an effective leader at the junior management position do not requires

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Human skills

Technical skills

Specialist skills

Conceptual skills

The results of the process of organizing are typically represented by means of an

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Organization committee

Organization matrix

Organization manual

Organization chart

A bureaucratic leader is by nature

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Rule centered

Organization centered

Religion centered

Subordinates centered

In the process of communication attention is directed towards the

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The supervisor

The sender

The receiver

The boss

In a managerial system the following level is not included

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Organizational level

Mechanical level

Institutional level

Technical level

According to Fiedler the following is not a major situation variable

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Position power

Power-leader relations

Task structure

Leader-member relations

The following is not a basic function of business organizations

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Production

Research

Marketing

Sales

Transactional analysis is not referred to the following ego states

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Child

Parent

Adult

Supervisors

People in our society generally like the following system of control

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Personal control

Self control

Centralized control

Not known

The following is not a type of economic forecasting

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Econometrics

Lead and lag indicators

Extrapolation

User expectations

The typical time horizon for long-rang plans for most of the organizations is

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6 months

1 year

5 years

10 years

The following goal is unlikely to be included in performance appraisal

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To discuss government policies

To identify psychological problems

To identify children educational requirements

All of the above

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